Last updated: 18 Nov 2024 

Introduction

This Privacy Policy explains how Popcultr Ltd, trading as Experience12 (“we,” “us,” or “our”), collects, uses, and protects your information when you use our website. We are committed to protecting your privacy and handling your data in an open and transparent manner. 

 

Who We Are

We are Popcultr Ltd t/a Experience12, a company registered in the United Kingdom. We operate as the data controller for any personal information collected through our website. 

 

Information We Collect

We only collect personal information through our website’s contact form, which includes: 

  • Name 
  • Email address 
  • Phone number 
  • Your enquiry message 

 

How We Use Your Information

We use the information you provide through our contact form solely to: 

  • Respond to your enquiries 
  • Communicate with you about your requests 
  • Maintain records of our communications 

 

Data Storage and Security

  • We store business-related information in HubSpot CRM 
  • We implement appropriate security measures to protect your data 
  • We retain contact form submissions for 2 years, after which they are securely deleted 
  • We do not transfer your data outside the United Kingdom 

 

Your Data Protection Rights

Under UK data protection law, you have rights including: 

  • The right to access your personal data 
  • The right to correct any inaccurate personal data 
  • The right to request deletion of your personal data 
  • The right to restrict or object to our processing of your personal data 
  • The right to data portability 

 

To exercise any of these rights, please contact us using the details provided below. 

 

Data Sharing

We do not share your personal information with any third parties, except where required by law. 

 

Cookies and Tracking

Our website does not use cookies or collect any technical data about visitors. 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. 

 

Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: 

Tariq Shaded Email: info@experience12.com Tel: 0203 6371412 

 

Supervisory Authority

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).